Key investment information sheet at platform level
Last updated: Feb 24, 2026
Crowdfunding service provider: Capitalia, SE
Registered office: Stabu iela 20-1, Riga, Latvia, LV-1011
Legal persons responsible for the information provided: Capitalia, SE, its Chairman of the board: Juris Grišins
Fees, information, and legal redress
For any further information please contact support@capitalia.com or call at +371 2880 0880.
Investor can submit the complaint via submitting a filled-in complaint form available on the Capitalia website to info@capitalia.com, calling to the office phone, paying a visit to Capitalia’s office, or sending an email to the Capitalia specialist who has been managing the client. The complaint can be submitted in any language understandable to the complainant in which the Key investment information sheet is available. The complaint must include:
- information about the complaint,
- the complainant’s evidence,
- the complainant’s desired outcome,
- the complainant’s contact information for sending the decision and outcome.
The Project owners and Investors can submit complaints about Capitalia’s services free of charge. Capitalia reviews and handles the submitted complaints free of charge as well.
If the complaint concerns Capitalia services and is submitted in the required format, but lacks some information or evidence from the complainant, Capitalia will request this information from the complainant to provide a specific answer to the complaint.
Information on individual portfolio management of loans to be provided by crowdfunding service providers
Identity: Capitalia SE
Ownership: 100% of shares are owned by Capitalia Investment Holding, AS
Management: Juris Grišins
Contact details: support@capitalia.com, +371 2880 0880
Portfolio distribution (number of loans in the risk category/number of total loans issued in the particular year)
| 2021 | 2022 | 2023 | 2024 | 2025 | |
|---|---|---|---|---|---|
| A+ | 66.96% | 60.94% | 39.82% | 0.49% | 0.00% |
| A | 5.22% | 2.15% | 5.43% | 17.07% | 10.09% |
| B | 13.48% | 19.74% | 30.32% | 45.85% | 42.66% |
| C | 12.61% | 15.88% | 20.36% | 34.15% | 36.24% |
| D | 1.74% | 1.29% | 4.07% | 2.43% | 11.01% |
Default rates per risk category (number of defaulted loans in the risk category in a year/number of loans active at the beginning of a year)
| 2021 | 2022 | 2023 | 2024 | 2025 | |
|---|---|---|---|---|---|
| A+ | 4.12% | 9.66% | 6.73% | 5.16% | 9.17% |
| A | 0.00% | 0.00% | 20.00% | 20.00% | 3.03% |
| B | 0.00% | 7.50% | 3.92% | 8.82% | 11.34% |
| C | 0.00% | 8.57% | 2.27% | 16.22% | 11.25% |
| D | 0.00% | 0.00% | 0.00% | 0.00% | 16.67% |
Weighted average interest rate per risk category by the year in which the loans were granted
| 2021 | 2022 | 2023 | 2024 | 2025 | |
|---|---|---|---|---|---|
| A+ | 7.15% | 7.24% | 7.64% | 7.56% | N/A |
| A | 10.62% | 11.34% | 11.55% | 11.03% | 8.73% |
| B | 12.38% | 12.32% | 13.03% | 12.04% | 10.49% |
| C | 13.73% | 13.69% | 13.79% | 12.95% | 12.08% |
| D | 18.09% | 15.82% | 14.34% | 15.42% | 15.96% |
Capitalia assigns each project to be published on the Platform a credit risk score and corresponding risk grade. The project’s credit score is calculated using a judgment-based model, in which statistical measurements are integrated with discretionary elements of decision-making. Capitalia uses an internally developed credit score calculation model. The risk score and risk grade are used to rank projects by the expected loss through the lifecycle of a loan.
More information about Capitalia’s credit risk assessment methodology is available in the Description of Credit Risk Scoring Model and Loan Pricing Methods, published on the Platform’s webpage.
The service of individual portfolio management of loans is provided to the Investors via the Auto-invest functionality of the Platform. The Auto-invest function allows the Investor to invest a pre-determined Investment amount in Loan projects based on:
- the minimum and maximum interest rate of a Loan;
- the minimum and maximum maturity of a Loan;
- the range and distribution of risk categories applicable to the Loans;
- Project owner's country of operations.
By activating the Auto-invest function, the Investor gives a mandate to Capitalia to generate and submit Loan approval forms on the Investor's behalf for the Loans that match the criteria stipulated in the Auto-invest investment strategy set up by the Investor.
An investor may set up their Auto-invest criteria manually, or choose suggested mandate templates. Capitalia provides Investors with suggested mandate templates with different risk characteristics.
Procedures, internal methodologies and criteria for selection of the crowdfunding projects to the individual portfolio of loans for the investor are described in the Description of Methods Used to Assess Credit Risks for Individual Portfolio Management Projects, published on the Platform’s webpage.
Capitalia itself will perform loan servicing according to its internal loan servicing policy.
In case the project owner breaches its contractual obligations, Capitalia will assign third parties to perform debt collection services. More information regarding Capitalia’s loan servicing policy can be accessed on Capitalia’s Risk Statement and Terms and Conditions.
The risks will be diversified by setting maximum exposure to various portfolio characteristics:
- Total investment amount,
- Maximum investment in one project,
- The preferred risk categories distribution in percentages (1-100% in each grade from D to A+ (sum must equal 100%),
- Countries whose projects will be included in the portfolio,
- Exposure to the same loan term (1-60 months),
- Minimum and maximum interest rate.
Capitalia limits exposure on one project owner to a maximum of either 10% of the total investment amount or the investment in one project amount, whichever is larger.
Capitalia provides loan portfolio diversification recommendations for Investors setting their individual preferences.
In addition to the interest paid to Investors, project owners pay Capitalia loan issue fee of up to 5% of the loan amount and project management fee of 2.5% to 7% p.a. of the remaining loan balance annual. These fees are covering Capitalia's operating and administrative costs. More information regarding loan pricing can be found in Capitalia’s Description of Credit Risk Scoring Model and Loan Pricing Methods.
There are no fees paid by the investors.







